Ratings & Reviews

Overall Rating

4
(151 reviews)
99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Rachael C. - |Recommended: YesLove the lay out. — It's great. Very prompt maintenance crew.
response from property -Thank you Rachael! We appreciate the kind words, and so does our maintenance team!
submitted by Theresa B. - |Recommended: YesIt's okay — I like it for the most part
response from property -Theresa thank you for your review.
submitted by William C. - |Recommended: YesI'm very pleased — The grounds are well kept, there's been no major incidents that I can recall, and despite the location, I feel very safe living in this complex. I can't hear my neighbors, but I can hear the bass from the cars in the car wash next door, so AWESOME job with the insulation, Mack Park I like that it doesn't cost an arm and a leg for my pets, and the fact that you can park anywhere with no visitors pass has been the greatest gift. The office clerks are very kind and have never failed to answer a question that I have.
response from property -Thank you William for your kind words. We are happy to hear you are pleased with your apartment home. If there is anything else we can do to make your stay more enjoyable please do not hesitate to let us know!
submitted by Mallory E. - |Recommended: YesI love this place — Neighbors and staff are all friendly
response from property -Mallory thank you for the good review. Have a great day!
submitted by Isabella A. - |Recommended: YesQuiet, orderly, and efficient — The staff are really nice, it's conveniently located only a few minutes from the Square one way, and the Loop the other way, AND there's a bus stop right at the corner Overall, I like the layout of the apartments, and everything seems to be updated fairly often.
response from property -Thank you Isabella for the good review.
submitted by Alica G. - |Recommended: YesPut your foot down on animals pooping every where — I like living here the only thing is the pets their owner do not pick up after them when they poop every where. management don't put their foot down on that
response from property -Thank you for your review Alicia! We are definitely working on being more stern about animals these days, I hope our additional efforts are working in your favor!
submitted by Sharenda B. - |Recommended: YesFamily friendly environment — It's a great environment to living and raise a family.
response from property -Thank you Sharenda for a good review. We hope you and your family have a great holiday.
submitted by Wesley R. - |Recommended: YesAging Infastructure — The apartments themselves are decent. However the floors are weak. There are several places in my apartment where the floors actually shift and you can feel the boards give way. Some you can even teter totter on. Of course the rotting wood on the patios and the weather cracking of the concrete is always a concern of a sort. Very cheap bathroom fixtures towel rod ripped from wall from hanging a wet towel I replaced myself. shower rack snapped from being used. can't replace that. The ovens suck entirely, very old ovens. No timer, over heats over cooks. the exhaust fan is pointless might as well of just put a normal fan blowing smoke back out at me. Other than that it's not bad.
response from property -Hi Wesley! Thank you so much for your feedback on our community. We apologize for any inconvenience you may have experienced during your time with us. We are definitely doing more to renovate apartments these days, we would love for you to stop by and check them out some time. You would be amazed at the difference.
submitted by Alexis J. - |Recommended: YesA lovely place to live — the price is decent for the space you get, however parking is hell. half the time when i leave to drop off my partner at work at 4 am, there is someone who always gets up and moves their vehicle once i leave. always.i'm gone for maybe 5 mins, 10 at most.. but other than that, it's quiet, rarely any trouble, and most of the pet owners are quite nice and respectful of looking after the dogs' waste. maintenance is pretty quick when it comes to repairs, assuming the form is filled out to the fullest, and they are'nt too busy at the time of your request.
response from property -Thank you for a glowing review Alexis!
submitted by Cody J. - |Recommended: YesMack Park Great place to live — If you enjoy high water bills that are averaged throughout the complex regardless your individual usage if you love the sound of a loud car-wash at 5 00am if you enjoy parking long distances away from your vehicle at night if you are happy about having an out-dated central A C unit that runs up your electric bill.
response from property -Hi Cody, Thank you so much for your review. We apologize for any hardships your experienced during your time here at Mack Park. We always strive to be better and appreciate the feedback.
submitted by Ashley F. - |Recommended: YesGreat community — I've had several friends live at Mack Park and finally signed a lease myself. I love the accommodating staff, dog friendly environment and my apartment size and PRICE is perfect.
response from property -Thank you for the glowing review Ashley!
submitted by Kelly C. - |Recommended: YesGreat first apartment — It's peaceful and nice, friendly neighbors, well kept buildings, and friendly staff
response from property -Thank you for your kind review Kelly!
submitted by Christopher J. - |Recommended: YesHome — It's quiet and peaceful. The staff are friendly and respond quickly to our issues. This is a place I'd be happy to stay for a long while
response from property -Thank you for 5 stars Christopher!
submitted by Felicia A. - |Recommended: YesQuiet Professional — Great place to live. The property overlooking is very quiet and very well.kept. The office staff Don Kristie are professional and friendly. he maintenance guys are awesome as well and prompt.
response from property -Thank you for the great review Felicia!
submitted by Max F. - |Recommended: YesGREAT Complex.. — I have no complaints... The community is quiet, the staff is professional, and the maintenance guys are great and fix problems in a timely manner
response from property -Thank you so much for your positive feed back. Let us know if you need anything.