Ratings & Reviews

Overall Rating

4
(151 reviews)
99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Israel - |Recommended: YesBeen living here for 1year now Great place to live love it. It's in the middle of everything in Denton Office and maintenance staff are awesome.
response from property -Thank you Isreal! We work hard to make sure our residents truly enjoy where they live. Thank you so much for making Mack Park your home.
submitted by Sam P. - |Recommended: NoI really like it.
submitted by Morgan F. - |Recommended: YesGood Quality for the Money You Pay — Out of all the apartments in Denton, I would have to say that this one is the best bang for your buck. Close to TWU, mature residents, and generally quiet. The maintenance guy, Ray AKA Snake , is amazing at what he does and he is super friendly and knowledgeable. The staff will help you however they can, even if they don't know the answer immediately. Generally, the grounds and pools are kept tidy and clean, but the people that they have hired to do the grass cutting don't do a very good job and can be unprofessional to the residents. Also, if you are a pet owner, they have baggies on the grounds, but they will run out. If this happens, there will be dog poop in the grass and no one can clean it up. Some neighbors can be loud, but if you report them to the office, they normally aren't loud. Parking has become a bit more crowded, but there are spots available, even if you have to walk a bit further. I will say, be careful where you park. Try to park in front of security cameras because there are people who attempt to break into cars. It happened to us, but they didn't take anything of value. You can always call the police and they will be happy to search the area. This is rare, but it does happen and the office staff is very willing to help. Overall, I would give this place a 7 10.
response from property -Morgan, Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are sorry about the unpleasant experiences but know the our office is always available to take your call and it is our duty to work with you to resolve any issues you may have. We are eager to address your specific needs in an effort to improve your experience. We want all residents to enjoy living here at Mack Park Apartments!!
submitted by Ulysses P. - |Recommended: YesProvides apt living conditions, with a homely feel. — It's great, we appreciate the timely fashion in which maintenance operates. We appreciated the new fixtures within our apartment as well as a clean space when we first moved in. The price is absolutely unmatched within the Denton area, as we were able to meet a reasonable sq. footage to overall rent ratio. Highly recommend.
response from property -Thank you Ulysses for the positive feedback! We here at Mack Park Apartments strive to do our very best pleasing our prospects and residents each day. It means a lot that you have taken out the time to provide us feedback. Each and every day we are working on ways to become even more effective on making our property the best experience for you guys. Thank you
submitted by Gwendolyn L. - |Recommended: YesLove it — Beautiful, quiet, friendly.
response from property -Gwendolyn, Thanks for sharing your review with us and the community! Please feel free to call in the office and provide us with any suggestions you all have.
submitted by Brittany S. - |Recommended: YesQuiet community, lovely apartments. — It feels like a little community, unlike traditional apartment living. Despite the crooked and peeling cabinets, I love that every apartment has its own little yard out front and parking is plentiful.
response from property -I'm really sorry to hear that you had problems with the apartment cabinets. On the other hand, we have great news! We are upgrading our apartments as well as the cabinets in the kitchen and bathrooms and we have had amazing feedback about the new style apartments!! I recommend you to check our latest pictures online and I would love to have the chance show you our new upgraded apartments!! Thanks for sharing your review with us and the community!
submitted by Kennedi J. - |Recommended: YesVery Impressed — I had trouble knowing how to apply as this was my first place as an adult and Stormi and Sulma were very helpful. Throughout our stay, the management as a whole has been very responsive and always notifies the community when there is work done to the property, as well as updates throughout the process. Last month they brought a chicken and waffles truck in Very happy here.
response from property -Kennedi, We are so grateful for your kind words. We appreciate your feedback and so pleased that you are enjoying your time here with us. We are here to help!
submitted by Paul V. - |Recommended: YesRey and stormy — Stormy and Rey are the best. Very helpful and are on top of it. Rey is the best maintenance man we could ask for. His response times are always incredible and he always gets the job done. He’s very helpful with things like air filters and AC tips with out even putting work orders in. I don’t care if he’s make 100,000 a year he definitely deserves a raise.
response from property -Paula, Thank you guys so much for the positive feedback! We here at Mack Park Apartments strive to do our very best pleasing our prospects and residents each day. It means a lot that you guys have taken out the time to provide us feedback. Each and every day we are working on ways to become even more effective on making our property the best experience for you guys. Thank you!
submitted by Travis A. - |Recommended: YesAwesome — Really awesome community
response from property -Travis, Thank you for the awesome review! We work hard to meet expectations like yours
submitted by Rondalyn H. - |Recommended: YesIt is lovely here — It's a really nice place so far... I've only been here a couple weeks
response from property -Thanks for sharing your review with us and the community! We are so pleased that you are enjoying your time here with us.
submitted by Jacob S. - |Recommended: YesFantastic for first time — I would highly recommend
response from property -Thank you, so much for the positive feedback! We here at Mack Park Apartments strive to do our very best pleasing our prospects and residents each day
submitted by Aneshia B. - |Recommended: YesSo far it’s ok — I would say it is nice but we will see. I’ve been here 2 weeks
response from property -Aneshia, Thank you for your feedback and for taking the time!. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience each day. Please contact us if you encounter any issues or if you have any questions at any time! We are here to help!
submitted by Ethan S. - |Recommended: YesBest Apartment in Denton — My wife and I have lived in the Denton Area for years now and have gone from lower income to this apartment. The staff is amazing, I spoke with Stormy throughout the move in process and they were always willing to help. Maintenance and Staff have been great no complaints
response from property -Ethan, We are so grateful for your kind words. Thanks for sharing your review with us and the community! We are so pleased that you are enjoying your time here with us.
submitted by Jaquarius T. - |Recommended: YesNice and quiet — It’s great
response from property -Thank you Jaquarius! We appreciate your feedback and so pleased that you are enjoying your time here with us.