Ratings & Reviews

Overall Rating

4
(104 reviews)
98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Juana M. - |Recommended: YesClean, Office is great, Safe — I like Mack Park because yards are always clean. Maintenance has always been fast in fixing any issues in our apartment. Office is understanding and they have great customer service. We always have parking close to our apartment. We have not had any issues with noise or neighbors. I'd recommend to friends
response from property -Thanks for the kind words! We really love hearing from residents! Especially when they notice the hard work we put in! Regards, Don Young
submitted by Mattie O. - |Recommended: YesGood value for the price — No issues with staff or maintenance. Not the nicest buildings, but for the price they are fine. Neighbors are friendly.
submitted by Rachel M. - |Recommended: YesGreat place to live so far. — Out of all the apartment complexes I have lived in, this complex has the best parking availability. You are almost guaranteed to get a spot right in front of your apartment. There is a dog station right across the street from my apartment door, so that is convenient. There is also a little yard right out front. The layout of the apartments is nice as well, and there is little chance you will hear your neighbors through the walls. Most maintenance requests have been completed same day, so that's always nice. Overall, one of the best places we have lived.
response from property -Thanks for the awesome review! We hope we continue to hit the mark! Let us know if you need anything! Don Young
submitted by Mcarthur W. - |Recommended: YesWonderful place to live. Appliances need updating. — 1st apartment I leaved in since being back in Denton. Friendly office and maintenance staff.
response from property -Thanks for the review! Let me know if there is anything we can do! Regards, Don Young
submitted by Lacey M. - |Recommended: YesI enjoy living here — My only problem is the location of my apartment next to the 24 7 car wash. People play music there WAY too loud. That's no fault of the complex clearly.
response from property -We really wish people would be more considerate of others! If there is anything we can do to help make your stay more enjoyable please let us know! Thanks, Don Young
submitted by Abdulmohsan A. - |Recommended: YesVery nice accommodation I would recommend for a personal experience and it was beautiful — Very nice accommodation I would recommend for a personal experience and it was beautiful
response from property -Thank you for the amazing compliment! We really appreciate the kind words! Regards, Don Young
submitted by Tonya I. - |Recommended: YesAmazing — It's a great place to live in.
response from property -Tonya we really appreciate the kind words! Please let us know if there is anything you need! Thanks, Mack Park
submitted by Dana T. - |Recommended: YesThe property is good for an older complex, clean, reasonably priced, and friendly office staff. — I love the place the office staff is great and always willing to help in any way they can. My experience has been wonderful living in the complex. The only problem I have is there is a lot of dog poop on the grounds. I think people should be fined for not cleaning up after their pets. Maintenance has been very quick to respond to my needs. I personally have not had any problems with crime or people in the surrounding area causing issues of safety.
response from property -Dana thank you for kind review! Please let us know if there is anything we can do to make your home more comfortable. We are always trying to improve our grounds and it is an ongoing battle with irresponsible pet owners. Thanks, Mack Park
submitted by Angela D. - |Recommended: YesVery clean and well kept. Two nice well kept swimming pools — Comfortable, somewhat clean, pretty decent neighbors . And maintenance responds on a timely manner when requesting for assistance.
response from property -Angela thank you for the kind words! We always appreciate when a resident takes time out of their busy schedules to give us kudos! Regards, Don Young
submitted by Dina C. - |Recommended: YesGreat place to live at with comfortable living for pets. — I really enjoyed living here. It was overall a very quiet place and the managers were always professional. I never had complaints, but I do wish they had more parking.
response from property -Thanks for the response Dina, we are glad you are enjoying the community. regards, Don Young
submitted by Carlos D. - |Recommended: YesNice — It seems to me to be quite nice
response from property -Thanks for the positive response. Please let us know if we can do anything to make your time here more enjoyable. Regards, Don Young
submitted by Kerri H. - |Recommended: YesBeautiful. Calm — It’s a great place to be
response from property -Thanks for the kind words. Please let me know if there is anything we can do to improve your time here with us. Regards, Don Young
submitted by Brien C. - |Recommended: YesGreat apartment complex with amazing staff — I've stayed at Mack Park for a year, and have had nothing but good experiences. Knowledgeable staff, friendly community, responsive maintenance. Amanda in the office is fantastic and very helpful with any problems we've had
response from property -We really appreciate the positive response! We are really grateful for all the great residents we have! Regards, Don Young
submitted by Holly M. - |Recommended: YesLove the staff and community — I have been overly surprised at the level of professionalism as well as customer care that the office staff gives the residents. I also am thrilled with the expediency of the maintenance team and appreciate how quickly they resolve issues when they occur. After not living in an apartment for a while I was worried that I would be disappointed but besides my garage not being great and me paying full price for it while it has issues I am still very thankful when problems arise the team at Mack Park is there. I also am now seeing that the community will be holding events for the residents and I appreciate that. I am still pretty new to the community but if this level of care continues I will for sure be renewing my lease.
response from property -We really appreciate the kind words! Let me know if there is anything we can do!
submitted by Kaitlyn A. - |Recommended: YesA nice place to call home — Great for the price. The community is relatively quiet except the walls are a little thin, but it is only a problem if you are not doing something. Staff is nice and attentive, renovations to the exterior have been done, and it seems like the property cares to increase the standard of living in this community. Happy with my stay and renewed my lease. Definitely a nice place to stay for a few years.
response from property -Thank you Kaitlyn we really appreciate the kind words!