Ratings & Reviews

Overall Rating

(116 reviews)
97.4% of customers recommend this property

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Resident Reviews

submitted by Jessica T. - |Recommended: YesSo far nice — pretty decent and had an easy transition
response from property -Jessica, Thanks for sharing your review with us and the community!
submitted by Ivan M. - |Recommended: YesMy Mack Park Apartment Experience Just Moved In — The application process - prompt. The move in process with paperwork keys and all instructions information - on point. The customer service from the Management office was and is professional and very courteous. The little interaction I have experienced with maintenance was completed within a day. I briefly interacted with one of the maintenance workers and he was courteous. Of course, all maintenance issue timeframes will vary. I am clearly happy at this point, but I do understand living environment will change according to the time we are all facing. I give a rating of 4 STARS because realistically … Nothing is perfect but true to say. Mack Park is the place to Live . Check out Mack Park Apartments
response from property -We are so grateful for your kind words Ivan. Thanks for sharing your review with us and the community!
submitted by Samantha W. - |Recommended: YesI really like it. It is quiet and calm, nice looking, staff is super friendly and helpful. I love that you can't hear your neighbors through the walls and nice layout of my loft apartment. — I really like it And I recommend it.
response from property -Thank you Samantha! We appreciate your feedback and so pleased that you are enjoying your time here with us.
submitted by Brittany G. - |Recommended: YesA Fantastic Place to Call Home — I love living here. It's a great price, and an extremely safe, warm community. I've really enjoyed the friendliness of my neighbors and the staff. Everyone in the office, especially Stormy, have gone above and beyond when I've asked them for information or assistance on anything. They've all been great.
response from property -Thank you Brittany so much for the positive feedback! We here at Mack Park strive to do our very best pleasing our prospects and residents each day. It means a lot that you have taken out the time to provide us feedback. Each and every day we are working on ways to become even more effective on making our property the best experience for our residents. Thank you!
submitted by Dawn P. - |Recommended: YesSatisfied — I have lived here a little over 3 years. Lived in two different buildings. First building was not as quiet as current one in regard to a noise barrier. Been in current unit for couple years and it's always quiet. No bugs knock on wood . The apartment lay outs are all different. Cute. Could be updated but then they'd have to raise rent. I believe rent is reasonable for what I've seen others charge. Office and maintenance staff are very friendly and do a very good job. I've never had to wait long for maintenance issues or questions answered. Not best area in town but I haven't had any issues with anyone. I have lived in one other apartment complex in past four years comparing the two, this one is superior. Currently don't have any complaints worth writing about.
response from property -Thanks for the awesome review, Dawn! We work hard to meet expectations like yours, and we're happy to hear you love the new upgrades and our community!!
submitted by Matthew W. - |Recommended: YesGood AC. Expensive water. Bad lighting. — Buildings are kept up with. AC is good in Texas summer. Water is expensive and goes out too often. Lighting is bad in my apartment but they have a lot of choices in layout.
response from property -Thanks for the review and hopefully we have been able to rectify any issues with the water. We continue to strive towards making everyone's living situation as positive as possible and hope we can continue to improve on any issues that may arise. Please let me know what we could do to fix the lighting situation you are experiencing. Thanks, Don Young
submitted by Bryan S. - |Recommended: YesIt is a nice place to live — Living here is exactly like living at a marginally above average low-income apartment complex.
response from property -Thank you for taking the time to leave us this a review. Please feel free to call in the office and provide us with any suggestions you have to make our community a better place to live. Thank you
submitted by Jeanene W. - |Recommended: YesAWESOME — I feel like the staff is very informative, grounds are kept clean, maintenance is on point, and overall good experience living here.
response from property -We are so grateful for your kind words Jeanene!!. Thanks for sharing your review with us and the community!
submitted by Michael F. - |Recommended: YesGood — Decent place to live
response from property -Thank you for the review! Please let me know if there is anything we can do to make your home more enjoyable! Regards, Don Young
submitted by Doris V. - |Recommended: YesLOVE MY APARTMENT — First let me start with the experience from even talking to the leasing office. Stormy was so nice and helped both my boyfriend and I so much. The apartment is nice everything is exactly how I wanted it and could possibly ask for. If your new to the area and are wondering where you should move in.. this is great start.
response from property -Thank you Doris! We love to get feed back from our residents and really appreciate the kind words. Don Young
submitted by Valerie O. - |Recommended: YesComfortable — Quiet, Comfortable, Clean
response from property -Thanks for the kind words! I hope all is well. Thanks, Don Young
submitted by Derek Y. - |Recommended: NoNoisy neighbors — The office staff and maintenance team are amazing communicating with their residents. The layout of the apartments are nice, but the quality of the neighbors has brought the overall feel of the complex down. Our neighbors in apt I are always out on their patio with people coming in and out talking and yelling till 7 in the morning on the weekdays. This doesn't affect the apartment, but just deciding if I would want to live here another year or look somewhere else. I am tired of telling the neighbors to keep it down. I would tell friends to see the unit before hand and check to see how loud the neighbors are.
response from property -Thanks for the kind words and we apologize for any inconvenience your neighbors may be causing. We hope that we can help remedy this issue. Please let me know if there is anything else we can do to make your home more enjoyable. Thanks, Don Young
submitted by Juana M. - |Recommended: YesClean, Office is great, Safe — I like Mack Park because yards are always clean. Maintenance has always been fast in fixing any issues in our apartment. Office is understanding and they have great customer service. We always have parking close to our apartment. We have not had any issues with noise or neighbors. I'd recommend to friends
response from property -Thanks for the kind words! We really love hearing from residents! Especially when they notice the hard work we put in! Regards, Don Young
submitted by Mattie O. - |Recommended: YesGood value for the price — No issues with staff or maintenance. Not the nicest buildings, but for the price they are fine. Neighbors are friendly.
submitted by Rachel M. - |Recommended: YesGreat place to live so far. — Out of all the apartment complexes I have lived in, this complex has the best parking availability. You are almost guaranteed to get a spot right in front of your apartment. There is a dog station right across the street from my apartment door, so that is convenient. There is also a little yard right out front. The layout of the apartments is nice as well, and there is little chance you will hear your neighbors through the walls. Most maintenance requests have been completed same day, so that's always nice. Overall, one of the best places we have lived.
response from property -Thanks for the awesome review! We hope we continue to hit the mark! Let us know if you need anything! Don Young