Ratings & Reviews

Overall Rating

4(95 reviews)97.9% of customers recommend this property

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Resident Reviews

I love it...haven't give me a reason not to like otsubmitted by Felica W. - |Recommended: YesGood place to live
response from property -Thanks Felicia!
I love it heresubmitted by Oliver F. - |Recommended: YesI always refer ppl
response from property -Oliver, we really appreciate the kind words!
Awesomesubmitted by Omega C. - |Recommended: YesQuiet and easy access to everything.
response from property -Thanks Omega, Let us know if there is anything we can do!
Excellentsubmitted by Trevor D. - |Recommended: YesI like the amount of space in the apartments, as well as the layout, which can fit a surprising amount of furniture. Parking is generally good, and I have no complaints about sound from neighbors. Maintenance has been fantastic. Overall, I am very pleased with this unit and the apartment staff.
response from property -Thanks Trevor! We really appreciate when residents take time out of their days to show us some love!
Very friendly.submitted by Craig N. - |Recommended: YesIt's a place to live. Luxury living is up to you to find. But good place overall.
response from property -Thanks for the review Craig. Please let us know if there is anything we can do to make your stay more enjoyable!
Great place to livesubmitted by Allan Y. - |Recommended: YesLots of parking, friendly staff, fast maintenance and clean pools.
Very friendly. Always on top of whatever issue you may have. Questions are always answered.submitted by Zuleyka N. - |Recommended: YesI recommend living here because its very friendly. Very quiet place. I have 2 girls and i never had any issues with them waking up from any disturbances. Even with neighbors having dogs. Very happy with my place. Going on our 2nd year.
Really goodsubmitted by Frank A. - |Recommended: YesHonestly, the units are good , the rent is inexpensive, and the neighbors are mostly quiet. Parking isn't horrible but now and then it can be a hassle. Office staff are great and cheerful. Haven't had a problem that wasn't taken care of promptly.
response from property -Thank you Frank for the good review. Let us know if you need anything.
Interestingsubmitted by Kira G. - |Recommended: NoMy review of property comparisons is a little off if I compared to living on a quiet residential street for the past decade where families kept their conflicts behind closed doors because they respected their family and their neighbors. I cannot say the same for this property. I lived in apartments before, Frisco and old Richardson about 10 years ago, but those communities seemed different and had their own conflicts. I hear my 2nd story neighbor constantly fighting. She walks out screaming through the main entrance, cursing about their life struggles almost every other day. You hear random fights outside where the female is screaming at someone over custody battles or wanting to kick the other person out. The conflict seems to be the clientele. The property here is clean, unless it's Christmas or someone moves in or out, then the trash bin can be a disgusting sight for days weekend leaving maintenance crew to spend endless hours relocating the trash as it's piled up on the sides of the bin and flying wherever the wind takes it leaving the grounds trashed, which in turn doesn't speak well for the community. Like escalating dog poop fines, anyone stacking trash on the ground next to a garbage bin should be fined for littering as there is more than one bin to throw trash into. It can be nice living here as maintenance and front office staff are super friendly and problems are taken care of as they occur, but some of the residents can give you an uneasy unsafe feeling in regards to living here.
response from property -Hey Kira, While I appreciate the kind words for the office and maintenance staff I would also like to make your resident experience better. When you get a chance could you email me in detail some of the struggles you are dealing with as I have remedies to many resident challenges and would like a chance to help in that regard as this is the first time we have been contacted about this issue. Thanks, Don Young
It's nice, clean and relatively quietsubmitted by Toni D. - |Recommended: YesOverall good experience for apts. Maintenance is very prompt. They should check it out if they are looking for a place to live.
response from property -Thank you Toni for the good review we love having you here.
Friendly Apartment Complexsubmitted by Jessica B. - |Recommended: YesI really enjoy living at Mack Park Apartments because it is a quiet complex and every seems to be friendly. The parking is great and we love the layout of our apartment.
I greately enjoy living at Mack Park Apartments submitted by Amanda W. - |Recommended: YesThough parking can sometimes be an issue, overall I really enjoy living in Mack Park and have no want to move. The office staff amanda and Kristy are awesome and always so nice and professional. All communication is via email which makes it a lot easier to stay up to date with what is going on. The unit itself is wonderful and I have had no need to call maintenance, which makes me happy.
response from property -Hey Amanda, Thanks you for the kind words! We try to ensure everyone living here has a great and comfortable home, while making resident communication as easy as possible! If you need anything please do not hesitate to ask! Thanks, Don Young Mack Park
Loft apartmentssubmitted by Sydney J. - |Recommended: YesThere should be a better heating and air system in the loft apartments. only the upstairs gets the air, meanwhile the thermostat is downstairs where it is not getting air.
response from property -Hi Sydney, Thanks for your review! One way to help mitigate the difference in temperature from upstairs to downstairs would be to slightly close the upstairs vent and while leaving all the downstairs vents open. This would be the best solution while it is cold. The opposite of this would be true for when it is hot outside. If you need anything please do not hesitate to ask! Thanks, Don Young Mack Park
Nicesubmitted by Christina C. - |Recommended: YesIts clean fast and friendly living here.
Really like itsubmitted by Amanda R. - |Recommended: YesGreat